brandonconsultingservices

Don’t make assumptions when it comes to communication

Every client likes to communicate with their professional and financial services advisers differently so be careful not to make assumptions based on the likes of age and profession, writes Kat Mitchell.

Busting media myths

There are a lot of common mistakes financial, fintech and professional services business are making when it comes to dealing with the media, writes Kat Mitchell.

Communicating change – pricing

One of the most sensitive conversations you will ever have with a client is when you need to make changes to your pricing.

Communicating change – crisis communications

How should professional services professionals communicate in the event of a crisis?

Reputation to be earnt in the time of COVID19

The corporate heroes and villains of the COVID-19 pandemic have been swift to emerge BUT there’s still plenty of time for more, writes Kat Mitchell.

Doesn’t this look a bit lonely?

You’ve set yourselves up a lovely new website but haven’t written any content? Don’t you write content for a living?

Don’t be a homeworking martyr

As someone that has spent many years of their career working from home I’ve been asked by a few people for tips when it comes to working from home successfully.